The LA Fitness App
Glow-Up

The LA Fitness App Glow-Up

With over 750 locations, LA Fitness is one of the most popular gyms in the US.

However, there’s a problem...

Their mobile app is riddled with problems, ranging from usability to outdated design.

With over 750 locations, LA Fitness is one of the most popular gyms in the US.

However, there’s a problem...

Their mobile app is riddled with problems, ranging from usability to outdated design.

Reviews

  • Can't go to the membership card without exiting the app and opening again.


  • This app might run on Windows XP. There are so many menus, sub-categories that should all be merged.

  • For group classes, doesn't default to your home gym location, so I have to search for my gym every time.

  • Wish it had an equipment maintenance request feature.

  • I was hoping for at least a calorie counter or workout logbook, but no such luck.

  • UI/UX is horribly out of date, even compared to other gym apps.

  • You can't just save a favorite location for class schedules. Just let me save a favorite club!

  • There is no innovation, user friendliness, or updates.

  • Confusing and problematic. Looks like your app provider is very cheap.

  • Wish the app could do more like a workout log to keep track of workouts, music, or third party app music control, analytics.

  • I can't imagine what it would be like for an older person to try and use this app. Extremely confusing.

  • When you hit the back button it goes back to the home page instead of directly back to the previous page. Very annoying.

  • Why can't I sort classes under my favorites by Day-Time-Class?

  • The UI is just awful and not user friendly.

  • This app does not allow the user to manage their workout and access their results remotely.

  • This app is pointless. Gets me into my gym? Cool

Main Tasks & Challenges

After conducting a heuristic evaluation of the existing LA Fitness app and reading reviews, I pinpointed 3 goals for this project.

After conducting a heuristic evaluation of the existing LA Fitness app and reading reviews, I pinpointed 3 goals for this project.

  1. Update UI

Modernize the interface and incorporate a dark mode theme.

  1. Improve UX

Improve the existing features to solve the usability issues.

  1. Add New Features

Reference the reviews of their app to see what users want.

LA Fitness has a style and usability problem.

LA Fitness has a style and usability problem.

Home Screen

Layout feels very clunky and too many taps needed to arrive at desired screens/information.

QR code to check in should always be visible on this screen.

Color palette feels bland/outdated.

Menu

Way too much information in the hamburger menu.

Several items in this menu are also on the home screen.

Thumb bar may be the best approach. It would improve usability and user satisfaction during navigation.

Find a Club

When signing up for a class or making court reservations, you're always prompted to select a club location.

Being able to set a "Default Club" would result in less taps for users and alleviate some frustration.

Find a Class

Although this design does "work" it could certainly use a face lift.

Simplified User Flows

Friendly, clean, modern design

Typography

AaBb

AaBb

Inter

Infusing playful energy and modern flair with a perfect typeface balance.

Infusing playful energy and modern flair with a perfect typeface balance.

Icon Set

Lauren

@waller_texas

Honestly the @framer publish time is insanely fast. Just published 2 weeks of changes in 5 seconds – like it’s almost

Manoj

@manojnayak

Websites built on @framer look so beautiful.

Manoj

@manojnayak

Websites built on @framer look so beautiful.

Fekry

FekryAiad

I have been in a @framer rabbit hole for the past 6 hours without even noticing as time goes by — its everything I love in Figma combined with everything I love in Webflow. I am in love.

Color Palette

Meet the new home screen look

Home Screen

Layout feels very clunky and too many taps needed to arrive at desired screens/information.

QR code to check in should always be visible on this screen.

Color palette feels bland/outdated.

Smartwatch integration

Home Screen

Layout feels very clunky and too many taps needed to arrive at desired screens/information.

QR code to check in should always be visible on this screen.

Color palette feels bland/outdated.